Why Restaurants Love POS and Online Ordering

Why are more and more restaurants using online ordering? This article takes an in-depth look at Internet based ordering and how it’s changing the game. 

When it comes to restaurants, not only is the customer always right, but they also deserve the quickest and most efficient service possible. That is always a challenge, but the rise of POS and online ordering has just made things a bit easier for both restaurant and customer. 

Why Use an Internet Based Ordering System?

The Internet has become the means by which people look for places to eat and share their experience with others. Today you can find blogs dedicated to eating out, and almost all major restaurants have a website. But why stop there? Why stop with a website when you can integrate the technology and allow customers to order from your site?

The advantages of having an online ordering system are numerous. The most obvious is that customers can now order with a few taps or clicks. They don’t have to put up with a busy phone line, and as long as they’ve got an Internet connection they can access your site. The lifeblood of your business is your customers, and being able to access them anytime is crucial.  

Why Online Integration Works for Restaurants

A point of sales and online ordering system is going to expand your restaurant catering, delivery business. The benefit is not limited to your customers but your staff as well. Having this ordering system in your website means you can easily update the menus and content. No need to issue brochures to inform customers of a change, as they can see it on your website, and you can update the menu immediately.

An Internet based ordering system also makes it easier to promote a product. Since a menu item is a click away, customers are more likely to repeat. If a customer loves the service, they will come back. If you’re serving up good food and customers can order with a few clicks, expect business to pick up soon.  

Give Your Business a Promotional Boost

If your restaurant allows customers to order online, it’s going to leave a positive impression on people. This will give your business a big boost in social media, and it’s going to make a significant impact on your profits. The bottom line is if your restaurant is integrated online, it’s going to make a huge difference in terms of how customers interact with you. 

There was a time when a restaurant’s offerings were limited to what they physically had. Of course a good menu, nice ambiance and quick service are essential, but times are changing and restaurants need to keep up. By implementing an online delivery driver management system, you’ll be in a better position to serve your customers.

How Online Ordering Is Helping Restaurants

Do you dread the weekend traffic that you’d rather stay home instead of going out? Are you too lazy to leave the comforts of home to enjoy your favorite pasta dish?  You don’t need to go out your way to enjoy your favorite food as online ordering for restaurants has become the latest trend in the restaurant business. 

A 2015 Pew Research Study reveals that nearly 7 out of 10 adults in the United States own a smartphone, while 73 percent of the population has a laptop or PC. This underlines the need for restaurants to have a POS and online ordering system to capture a significant number of clients who prefer to stay home but willing to pay an extra buck for their favorite dishes to be delivered right at their doorstep. 

The following are several benefits that restaurants are getting from having an online ordering system:

1.     Increased sales

Because restaurants can deliver their meals to customers who are at home or in the office through online ordering and delivery driver management, these businesses stand to increase their sales significantly. 

An online and mobile food ordering company recently commissioned a study that revealed restaurants which tap an online ordering system stand to increase their sales by as much as 30 percent.  

2.     Expanded reach

Small restaurants no longer have to open branches in certain locations to be able to tap  a particular market. A small pizza parlor in New York does not have to open shop in New Jersey to offer its unique food offerings. With an online ordering system, these small firms can expand their reach even without opening a new location. 

Most online ordering systems have a large network, counting hundreds of thousands and even millions of subscribers. Restaurants can thus get a slice of a huge market despite not opening a new branch. 

3.     Improved operations

Online ordering platforms can also improve the internal operations of restaurants as it can significantly cut down order processing time. The old process of taking orders over the phone has proven to be inefficient, resulting to errors due to miscommunication. Moreover, taking orders over the phone can take minutes, unlike online ordering which can take less than 30 seconds. 

With online ordering, restaurants can free their staff from having to take customers’ orders over the phone. Instead, they can focus on filling orders and even improving the dine-in experience of customers who come to their restaurants.

Guide to Integrating Facebook Ordering for Your Restaurant

Today, the latest buzz in the restaurant industry is using Facebook ordering to reach out to your target audience. It seems to have a huge impact on the success of restaurants.

Why It Works

In these modern times, people are relying on the Internet to make their lives easy, simple and convenient. By combining POS and online ordering, restaurants are simplifying the ordering process especially for busy people who simply do not have the time to go to a drive through to order food, or even to call the restaurant to make an order.

So instead of trying to figure out what ingredients you have left in the fridge or what kind of food your family wants to eat tonight, all you have to do is look up your favorite restaurant on Facebook using your phone or computer and then place an order.

On a related note, it’s also an excellent way to boost customer loyalty. By enabling restaurant online ordering through Facebook, you offer them a very easy access to your menu and a quick way to order food any time they are hungry or become too busy to prepare food at home. Because of the simplicity and convenience of this option, you can expect more repeat orders and subsequently, more success for your business.

Why Facebook?

It’s very easy to see the benefits of online ordering but having an ordering option on your website is not enough. It should not be the only place your customers can order. By incorporating it in your social media pages like Facebook, you give your customers options regarding where they can place an order. But why Facebook? Let’s just say that with 1.65 billion active users per month, it is the largest social media network on the World Wide Web. So it makes good business sense to invest on an ordering system for your restaurant’s Facebook page.

How to Get Started

To incorporate online ordering via your Facebook page, you’ll need an ordering app which your customers can click on to view your menu, pick what they want to order and then pay through your page. It may also be possible to give them the option to pay upon delivery of your food. The key here is to find a reputable app or program developer that can create an ordering system for you that is easy to use and secure.

You can boost your restaurant’s success by incorporating a Facebook ordering system to your social media page.

Use New Point of Sales and Online Ordering Technology by Click a Waiter Inc. to Improve Your Business Efficiency

Click a Waiter recently made improvements their point of sales and online ordering system. Businesses are using this technology with simple applications to receive orders from their customers. 

The technology is enabling businesses to use applications in monitoring their delivery processes. Using the technology, businesses can synchronize the management of their ordering and delivery processes. For any business, ensuring a secure POS is very important and integral to its operations. A secure point of sale system protects the data of your customers while enabling your business to avoid the prohibitive fines that results from non-compliance. However, you can now uphold the reputation of your business and ensure your peace of mind with an effective POS system. 

 Effective

Once you embrace POS and online ordering technology, your business will remain operational whether there is power outage or slowdown of the Internet. Your business will continue to receive online orders from customers and process payments. This is an innovative technology that enables your POS to run on the local network or even offline without interruptions. This implies that you will be growing your business constantly regardless of the local challenges that your business faces. Additionally, this technology enables you to have your POS system customized. This means that you can have it include accounting, mobile payments, reporting, online ordering, social media, gift cards and loyalty as well as workforce management and intelligence tools among others. 

Ease management

Using this new technology, you can manage real time delivery information of the drivers that are in charge of deliveries. It empowers operators so that they can make informed decisions as well as increase their delivery performance while enhancing driver safety. Once the orders are dispatched, they appear on the Smartphone of the driver through a simple application. This means that the drivers can follow the directions that the application provides through GPS including the most ideal routes for different deliveries. On the other hand, customers can sign receipt of credit cards through the Smartphone of the delivery driver. Some of these apps can also save signed receipts in digital format which are sent to the point of sale system directly after which the customer is emailed receipts automatically. 

Basically, your business can now be efficient and more effective in its operations once you embrace this new online ordering and POS technology. If you want to improve the operations and management of your business including enhancing delivery driver management, you should embrace this technology. The technology will enhance efficiency and reduce the operational cost for your restaurant or any other business. It is a new and revolutionary technology that every modern business should embrace.

About Click a Waiter

Click a Waiter is a firm that specializes in providing point of order systems to restaurants making their operations easier and efficient. The firm provides integrated solutions for e-commerce sites and their POS too. For more information contact:

Click a Waiter Inc.

435 Lancaster St. Suite 330 Leominster, Ma 01453

888-644-4966 x 777

osvaldo@clickawaiter.com

www.clickawaiter.com

Click a Waiter Offers Free 30-day Trial Period

Click a Waiter Inc. has recently announced its free 30-day trial for its Online Ordering and Delivery Driver app, among its most popular apps. As a robust next-generation iOS and Android app for use with standard smartphones, the app provides merchants with cost-efficient, results-effective and user-responsive features thus allowing them to improve on their daily operations.  Interested companies are encouraged to call us at 888.644.4966 or send us an email at info@clickawaiter.com

The free 30-day trial also applies to Click a Waiter’s order management solutions, These include the Point of Sale and Online Orderingsolutionsfor restaurants, which has robust features and designed to ensure seamless customer access, to order from restaurants website, Facebook page and secure payment via credit card using our many gateways such asPayeezy, GoE Merchant, Authorize.Net to name a few.

According to the CEO of Click a Waiter Inc., Osvaldo Rodriguez, the delivery driver app provides merchants with a full suite of features designed to:

·         Receive all dispatched orders through its push notification feature, hence, ensuring that all customers will have their orders delivered at the right address, at the right time, and in the right condition;

·         Run continuously in the background even when another app is being used;

·         Allow drivers to change an order’s status, send SMS messages directly to the customers about it (e.g., when an order will be running late), Track a driver’s current location directly on the map from the POS or Online Ordering management App.

·         Provide turn-by-turn directions for a driver to ensure the most time-efficient route is followed;

·         Provide check-out reports to ensure that all orders and payments are collected and accounted for, a must for effective financial management;

·         Display onscreen customer receipt and payment methods used to pay for the order

Indeed, the software-as-a-service platform allows restaurants to maximize their online ordering capabilities and delivery efficiency. 

About the Company:

Click a Waiter offers companies in the restaurant and hospitality industry premium web-based software-as-a-service POS, Online Ordering and driver delivery apps, which allow users to experience increase in sales and profitability as well as customer satisfaction, loyalty and referrals.

Osvaldo Rodriguez

CEO

Click a Waiter Inc.

Osvaldo@clickawaiter.com

888-644-4966 x 777